Customer Success Manager (remote)
This is a full-time remote position.
Are you solution driven, highly organized, ambitious and passionate about account management and social media? Do you have experience in running projects, a proactive attitude and thrive in a fast-moving environment? Then you may be our new Customer Success Manager! We are looking for a new member to join our Customer Success Team to manage a portfolio of our existing clients (some of the greatest brands out there!) and to help with the onboarding of new clients. This position is a great opportunity to grow your career in a new field!
BrandBastion transforms the way brands deal with social engagement. Our proprietary technology automates the management of millions of social interactions every day, while maintaining the personal quality of one-on-one conversations. Our technology combining artificial intelligence, machine learning and human expertise runs in the background creating an open and free environment for discussions, offering blazing fast customer responses, escalations, protection from threats and real audience insights 24/7. We help brands to rise above the challenges of complex digital interactions, accurately, at scale and in real-time.
- Excellent communication skills (both verbal and written) in English. In addition, excellent communication skills in Spanish, Portuguese, French or German is considered an advantage.
- Digital advertising and account management experience focused on independently managing and growing client accounts. This could be from an advertising agency, SaaS, scale-up or similar.
- Hands on experience with Facebook advertising, be Facebook Ad certified, in-depth knowledge about the platform.
Read more and apply directly here: