Program Assistant - IE University Law School

The Program Assistant is the first point of contact with students and professors on a day-to-day basis. The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program. 


Key Action Areas:
The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work. Also, the successful candidate should be detail-oriented, enjoy interacting with students, and being a team player. The most relevant tasks managed by the Program Assistant include but are not limited to:

•	Act as point of contact (coordination and constant communication) with the different departments involved in programs’ operations (Faculty, Admissions, Registrar’s Office, Planning…).  
•	Attend and support the students and professors on a daily basis. 
•	Manage a high volume of e-mail and respond on time to student queries.
•	Liaise and coordinate with other departments (Registrar, Planning…) on a wide range of administrative issues. 
•	Process internal expense reports. 
•	Compile and update databases with student information. 
•	Contribute to the preparation and edition of reports and presentations.
•	Assist the Program Management Team in the communication with internal and external stakeholders (students, professors, IEU departments). 
•	Manage the logistics of the program deliveries: caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements.


Requirements:

•	Bachelor’s Degree.
•	Fluency in both English and Spanish, and good communication skills (verbal and written).
•	A track-record of customer interface, excellent organization skills, and a “can-do attitude”.
•	Proficiency in Microsoft Office (Word, Excel and Powerpoint). 
•	Curious, open to learn and with team-working skills. 
•	Strong desire to work in a multicultural environment.
•	Candidates must possess a valid EU work permit.