Sales coordinator, native-level English (maternity cover)

Who is passionate about customer service, is ambitious, goal-oriented, and proactive. Loves the educational language sector and the Spanish language. Wants to be a part of a professional, international environment

Responsibilities:

Handle sales enquiries for our Spanish courses via email / live chat/walk-in/telephone.

Respond to interested students (No cold sales).

Quickly identify client needs and provide clear, timely, and informative responses to clients, converting leads into firm sales.

Manage multiple leads at the same time, through many channels.

Track, and report on all sales activities and results.

Work within a team to ensure that marketing and sales goals are met.

Hours and schedules:

Full-time, 39 hours per week

Schedule, Monday-Thursday (8.30-17.30), Friday (10.00-18.00) – one hour lunch included each day. 

Some Saturday work is required to cover holidays in exchange for a day off during the week

Work on some bank holidays in the year – in return for an extra day's holiday.

You offer:

Required: Work permit to live and work in Spain (no student visas)

Required: Native-like level of English 
and excellent level of Spanish B2—C1.

Required: Bachelor’s degree.

Required: Min. 2 years of Sales Experience preferably within Education/Travel Sector.

Desired: Another European language

Desired: International work and /or study experience would be a plus

 You are/have:

Competitive and results-focused, understanding of KPIs.

Outgoing, friendly, customer-focused personality. Capable of quickly developing a rapport of trust with clients (by telephone, email, and in-person).

Strong communication skills: written (succinct, commercial, empathetic, error-free) and oral (linguistic skills, speaking with conviction/authority, negotiation).

Excellent organizational / multitasking/prioritising / problem-solving skills.

Cultural adeptness, dealing with staff and clients of diverse ethnicities, cultures, and languages.

Proficient computer user.

We offer:

Lovely office and school located in barrio Salamanca. Immediate start date. International work environment (colleagues from different nationalities, contact with clients from all over the world on a daily basis – all our customers are from outside of Spain).

Opportunities for progression and professional growth. This is an office-based role and doesn’t involve any remote work.

Qualified candidates only should submit a complete CV and cover letter